Soundverse home pagelight logodark logo
  • Support
  • Studio
  • Studio

Billing and payment

What is the pricing policy of Soundverse?

There are multiple tiers including a free plan. You can choose between Creator, Pro or Enterprise Tiers based on your requirement and usecase. To know more about the pricing policy, visit https://www.soundverse.ai/pricing.

If I start a monthly subscription, is it just for one month or will it renew automatically?

  • Tokens renew every month.
  • As part of subscription, you’ll get additional tokens added on top of remaining tokens every month. For e.g. if you had 1,200 tokens left- next month you’ll have 2,600 + 1,200 tokens = 3,800 Tokens under Pro Tier.
  • For AppSumo users, your tokens will refresh to 1000 or 2600 tokens depending on Tier.

How do I buy additional tokens?

Simply navigate to “Manage Your Plan” under Profile Settings. Click on “Top Up Tokens” and slide to the number of tokens you’d want and click on “Buy Now”. https://www.soundverse.ai/myaccount?index=2

Why didn’t my credits refresh on my billing day?

It could be a technical error, so in that case, reach out at support@soundverse.ai for further help. You can even fill the feedback form for us to get back to you.

How do I cancel my plan?

Simply navigate to “Manage Your Plan” under Profile Settings. Press Cancel and you’ll taken to cancellation process.

What do I do if I accidentally selected a yearly plan instead of monthly?

You can always cancel the subscription at any point you want by following the steps mentioned. We’d also be happy to help you with the refund process. Make sure to reach out to us within 48 hours of this incident.

If I upgrade from a lower plan to a higher plan, do I have to pay the full rate of the higher plan?

No, you just have to pay the remaining amount i.e. the difference amount of existing plan and the plan you are upgrading to.

Do you offer student or educator discounts?

We do not offer any student or educator discount as of now. We’d love to do it in the future.

If you are an enterprise we can customize the plan for you. However, if you would like your school or institute to use our platform, then write to us to discuss further and get a deal.

Assistant
Responses are generated using AI and may contain mistakes.
twitterinstagramlinkedin
Powered by Mintlify
  • Documentation
  • Documentation
  • Community
  • Get Started
    • Introduction
    Frequently Asked Questions
    • Content and Generation
    • Billing and payment
    • Licensing Model
    • Managing your Account
    • Limitations
    Creating with Soundverse
    • Studio
    • Soundverse Assistant
    • AI Magic Tools
    • Arrangement Studio
    Exploring Soundverse
    • Explore
    • My Library
    Account Management
    • Manage your account
    • User Settings
    Developer APIs
    • API Documentation
    API Documentation
    • Text to Music
    • Extend Music
    • Generate AI Song
    • Generate Lyrics
    • Stem Separation API
    • Upload, Trim and Loop Audio
    • Generate, Trim and Loop Audio
    Assistant Endpoints
    • AI Chat Assistant
    • AI Voice Assistant

    Billing and payment

    What is the pricing policy of Soundverse?

    There are multiple tiers including a free plan. You can choose between Creator, Pro or Enterprise Tiers based on your requirement and usecase. To know more about the pricing policy, visit https://www.soundverse.ai/pricing.

    If I start a monthly subscription, is it just for one month or will it renew automatically?

    • Tokens renew every month.
    • As part of subscription, you’ll get additional tokens added on top of remaining tokens every month. For e.g. if you had 1,200 tokens left- next month you’ll have 2,600 + 1,200 tokens = 3,800 Tokens under Pro Tier.
    • For AppSumo users, your tokens will refresh to 1000 or 2600 tokens depending on Tier.

    How do I buy additional tokens?

    Simply navigate to “Manage Your Plan” under Profile Settings. Click on “Top Up Tokens” and slide to the number of tokens you’d want and click on “Buy Now”. https://www.soundverse.ai/myaccount?index=2

    Why didn’t my credits refresh on my billing day?

    It could be a technical error, so in that case, reach out at support@soundverse.ai for further help. You can even fill the feedback form for us to get back to you.

    How do I cancel my plan?

    Simply navigate to “Manage Your Plan” under Profile Settings. Press Cancel and you’ll taken to cancellation process.

    What do I do if I accidentally selected a yearly plan instead of monthly?

    You can always cancel the subscription at any point you want by following the steps mentioned. We’d also be happy to help you with the refund process. Make sure to reach out to us within 48 hours of this incident.

    If I upgrade from a lower plan to a higher plan, do I have to pay the full rate of the higher plan?

    No, you just have to pay the remaining amount i.e. the difference amount of existing plan and the plan you are upgrading to.

    Do you offer student or educator discounts?

    We do not offer any student or educator discount as of now. We’d love to do it in the future.

    If you are an enterprise we can customize the plan for you. However, if you would like your school or institute to use our platform, then write to us to discuss further and get a deal.

    Assistant
    Responses are generated using AI and may contain mistakes.
    twitterinstagramlinkedin
    Powered by Mintlify